Refunds
When you get your money back, how long it takes, and the two cases where you do not.
Updated 6 September 2026
The seven-day window
If a subscription is not what you expected, ask within seven days of payment and we refund it in full. Ask over WhatsApp support or from your billing page; you do not need to justify it.
How long it takes
We record the refund with Razorpay the same working day. Your bank then takes five to seven working days to show it. The invoice in your billing page is marked refunded as soon as we start it, so you can see it has happened.
Elite Pro token packs
Unused tokens are refunded. Pages you have already unlocked stay unlocked and their tokens are not returned — the page was rendered and delivered.
What is not refunded
A subscription past its seventh day, and an account closed for sharing a login or redistributing Elite Pro pages.
In-app purchases
A subscription bought inside the iOS or Android app is refunded by Apple or Google, not by us. We can tell you what to ask for; we cannot reverse a store charge.